Terms and Conditions

Aotearoa Diabetes Collective | Online Learning
Last updated: 27 April 2026

1. About us

These Terms and Conditions apply to your use of the Aotearoa Diabetes Collective online learning platform hosted via LearnWorlds (the Website).

Aotearoa Diabetes Collective Limited
NZ Business Number (NZBN): 9429050075935
Registered Charity: CC59783

Registered office and principal place of business:
Suite 1, Radnor House,
170 Collingwood Street,
Hamilton Lake, Hamilton 3204, New Zealand

Online learning platform:
https://diabetescollective.learnworlds.com/

Main organisational website:
https://www.aotearoadiabetescollective.org.nz/

Some learning on this Website is provided free of charge, often supported through grants, contracts, sponsorship, or philanthropic funding. Some courses may be paid.

2. Acceptance of these Terms

By accessing or using this Website, creating an account, enrolling in a course, or purchasing access to paid services, you agree to be bound by these Terms and Conditions.
If you do not agree to these Terms, you should not use the Website.

3. Who the Website is for

The Website may be used by
  • People living with diabetes
  • Whānau, carers, and support people
  • Health professionals and students
  • Learners participating in education, evaluation, quality improvement, or research activities (where clearly stated)

Some Content is designed for professional audiences and some for the general public. You are responsible for choosing Content that is appropriate for you.

4. Educational purpose and health disclaimer (important)

All Content on this Website is provided for education purposes only.

The Content:
  • Does not replace personalised medical advice
  • Does not create a therapeutic clinician–patient relationship
  • Should not be used to make changes to medication or treatment without discussing this with your healthcare team

If you have concerns about your health or diabetes management, please seek advice from your GP, diabetes team, or emergency services as appropriate.

5. Definitions

In these Terms:
  • Account means the profile and login credentials you create to access parts of the Website, along with any enrolment or purchase records linked to you.
  • Content means all learning materials available via the Website, including text, images, audio, video, webinars, quizzes, downloads, and other resources.
  • Services means access to courses, learning activities, and related features provided through the Website, whether free or paid.
  • User, you, or your means any person accessing or using the Website.
  • Website means https://diabetescollective.learnworlds.com/ and all related pages, course areas, and services hosted through LearnWorlds. This URL may be whitelabelled in the future in line with https://aotearoadiabetescollective.org.nz/  and/or https://diabetescollective.org.nz/ 

6. Age and supervision

We encourage users under the age of 18 to use this Website with the knowledge and support of a parent or guardian.

Any purchases should be made by, or with the permission of, a parent or guardian.

7. Accounts and security

To use some parts of the Website, you may need to create an Account.

You agree that:
  • You will keep your login details secure
  • You will not share your account or password with others
  • Your account is for individual use only, unless we explicitly agree otherwise

We may suspend or terminate accounts where there is misuse, account sharing, or behaviour that threatens safety or privacy.

8. Free, funded, and paid learning

Free and funded learning
Many courses and resources are offered free of charge. Availability may change depending on funding, sponsorship, contracts, or programme settings.

Paid learning
Some courses may require payment. Where applicable:
  • Prices and access conditions will be clearly shown at enrolment
  • Payments are processed securely through third‑party providers
  • We do not store full credit card details on our servers

9. Refunds and cancellations (paid courses)

For paid courses, any refund or cancellation terms will be clearly stated on the course enrolment or sales page and may vary between course

Nothing in these Terms limits your rights under New Zealand consumer law, including the Consumer Guarantees Act 1993, where it applies.

10. Research, evaluation, and quality improvement

From time to time, use of this Website may support:
  • Education research
  • Service evaluation
  • Quality improvement activities
  • Impact Reporting for funders and sponsors

Where this occurs:
  • It will be clearly explained to participants
  • Participation will be voluntary unless stated otherwise
  • Any required ethics approval will be obtained
  • Personal information will be handled according to New Zealand privacy requirements

You will not be included in research without appropriate information and consent.

11. Community spaces and respectful use

Where the Website includes comments, discussion forums, messaging, or live learning sessions, you agree to:
  • Communicate respectfully and in a mana‑enhancing way
  • Not post discriminatory, abusive, harassing, or threatening content
  • Not share identifiable patient information, clinical images, or private health details about others


We may moderate discussions, remove content, or restrict access where needed to protect safety and wellbeing.

12. Intellectual property

Unless otherwise stated:
  • All Content on the Website is owned by Aotearoa Diabetes Collective Limited or our contributors
  • Content is provided for personal, non‑commercial learning

You must not:
  • Reproduce, distribute, sell, or publicly share Content without written permission (excluding publically available resources). 
  • Share paid Content with others
  • Record live sessions unless explicitly permitted

13. Links to other websites

The Website may include links to third‑party websites. We are not responsible for the content, availability, or privacy practices of external sites.

14. Privacy

Use of this Website is also governed by our Privacy Policy, available at:
https://diabetescollective.learnworlds.com/privacy

We handle personal information in line with the Privacy Act 2020 (NZ) and related New Zealand privacy requirements.

15. Availability and changes

  • We aim to keep the Website reliable and accessible, but uninterrupted access is not guaranteed.
  • We may update, change, or remove Content or features to improve quality, reflect new evidence, or respond to programme or funding requirements.

16. Limitation of liability

To the extent permitted by New Zealand law:

Use of the Website is at your own risk
We are not liable for indirect or consequential loss
We do not guarantee specific outcomes from using the Website or its Content

Nothing in these Terms limits rights you have under New Zealand law that cannot be exclude

17. Contact

If you have questions about these Terms or the Website:

Email: education@aotearoadiabetescollective.org.nz
Phone: 0800 439 232
Postal address: 170 Collingwood Street, Hamilton 3204, New Zealand

18. Governing law

These Terms and Conditions are governed by the laws of New Zealand, and you and Aotearoa Diabetes Collective Limited agree to submit to the jurisdiction of the New Zealand courts.
 Zealand
Aotearoa Diabetes Collective | Online Learning
Last updated: 27 April 2026

1. About us

These Terms and Conditions apply to your use of the Aotearoa Diabetes Collective online learning platform hosted via LearnWorlds (the Website).

Aotearoa Diabetes Collective Limited
NZ Business Number (NZBN): 9429050075935
Registered Charity: CC59783

Registered office and principal place of business:
Suite 1, Radnor House,
170 Collingwood Street,
Hamilton Lake, Hamilton 3204, New Zealand

Online learning platform:
https://diabetescollective.learnworlds.com/

Main organisational website:
https://www.aotearoadiabetescollective.org.nz/

Some learning on this Website is provided free of charge, often supported through grants, contracts, sponsorship, or philanthropic funding. Some courses may be paid.

2. Acceptance of these Terms

By accessing or using this Website, creating an account, enrolling in a course, or purchasing access to paid services, you agree to be bound by these Terms and Conditions.
If you do not agree to these Terms, you should not use the Website.

3. Who the Website is for

The Website may be used by
  • People living with diabetes
  • Whānau, carers, and support people
  • Health professionals and students
  • Learners participating in education, evaluation, quality improvement, or research activities (where clearly stated)

Some Content is designed for professional audiences and some for the general public. You are responsible for choosing Content that is appropriate for you.

4. Educational purpose and health disclaimer (important)

All Content on this Website is provided for education purposes only.

The Content:
  • Does not replace personalised medical advice
  • Does not create a therapeutic clinician–patient relationship
  • Should not be used to make changes to medication or treatment without discussing this with your healthcare team

If you have concerns about your health or diabetes management, please seek advice from your GP, diabetes team, or emergency services as appropriate.

5. Definitions

In these Terms:
  • Account means the profile and login credentials you create to access parts of the Website, along with any enrolment or purchase records linked to you.
  • Content means all learning materials available via the Website, including text, images, audio, video, webinars, quizzes, downloads, and other resources.
  • Services means access to courses, learning activities, and related features provided through the Website, whether free or paid.
  • User, you, or your means any person accessing or using the Website.
  • Website means https://diabetescollective.learnworlds.com/ and all related pages, course areas, and services hosted through LearnWorlds. This URL may be whitelabelled in the future in line with https://aotearoadiabetescollective.org.nz/  and/or https://diabetescollective.org.nz/ 

6. Age and supervision

We encourage users under the age of 18 to use this Website with the knowledge and support of a parent or guardian.

Any purchases should be made by, or with the permission of, a parent or guardian.

7. Accounts and security

To use some parts of the Website, you may need to create an Account.

You agree that:
  • You will keep your login details secure
  • You will not share your account or password with others
  • Your account is for individual use only, unless we explicitly agree otherwise

We may suspend or terminate accounts where there is misuse, account sharing, or behaviour that threatens safety or privacy.

8. Free, funded, and paid learning

Free and funded learning
Many courses and resources are offered free of charge. Availability may change depending on funding, sponsorship, contracts, or programme settings.

Paid learning
Some courses may require payment. Where applicable:
  • Prices and access conditions will be clearly shown at enrolment
  • Payments are processed securely through third‑party providers
  • We do not store full credit card details on our servers

9. Refunds and cancellations (paid courses)

For paid courses, any refund or cancellation terms will be clearly stated on the course enrolment or sales page and may vary between course

Nothing in these Terms limits your rights under New Zealand consumer law, including the Consumer Guarantees Act 1993, where it applies.

10. Research, evaluation, and quality improvement

From time to time, use of this Website may support:
  • Education research
  • Service evaluation
  • Quality improvement activities
  • Impact Reporting for funders and sponsors

Where this occurs:
  • It will be clearly explained to participants
  • Participation will be voluntary unless stated otherwise
  • Any required ethics approval will be obtained
  • Personal information will be handled according to New Zealand privacy requirements

You will not be included in research without appropriate information and consent.

11. Community spaces and respectful use

Where the Website includes comments, discussion forums, messaging, or live learning sessions, you agree to:
  • Communicate respectfully and in a mana‑enhancing way
  • Not post discriminatory, abusive, harassing, or threatening content
  • Not share identifiable patient information, clinical images, or private health details about others


We may moderate discussions, remove content, or restrict access where needed to protect safety and wellbeing.

12. Intellectual property

Unless otherwise stated:
  • All Content on the Website is owned by Aotearoa Diabetes Collective Limited or our contributors
  • Content is provided for personal, non‑commercial learning

You must not:
  • Reproduce, distribute, sell, or publicly share Content without written permission (excluding publically available resources). 
  • Share paid Content with others
  • Record live sessions unless explicitly permitted

13. Links to other websites

The Website may include links to third‑party websites. We are not responsible for the content, availability, or privacy practices of external sites.

14. Privacy

Use of this Website is also governed by our Privacy Policy, available at:
https://diabetescollective.learnworlds.com/privacy

We handle personal information in line with the Privacy Act 2020 (NZ) and related New Zealand privacy requirements.

15. Availability and changes

  • We aim to keep the Website reliable and accessible, but uninterrupted access is not guaranteed.
  • We may update, change, or remove Content or features to improve quality, reflect new evidence, or respond to programme or funding requirements.

16. Limitation of liability

To the extent permitted by New Zealand law:

Use of the Website is at your own risk
We are not liable for indirect or consequential loss
We do not guarantee specific outcomes from using the Website or its Content

Nothing in these Terms limits rights you have under New Zealand law that cannot be exclude

17. Contact

If you have questions about these Terms or the Website:

Email: education@aotearoadiabetescollective.org.nz
Phone: 0800 439 232
Postal address: 170 Collingwood Street, Hamilton 3204, New Zealand

18. Governing law

These Terms and Conditions are governed by the laws of New Zealand, and you and Aotearoa Diabetes Collective Limited agree to submit to the jurisdiction of the New Zealand courts.
 Zealand